Shipping policy

Covid-19 and Brexit update

Sewing Gem is fully operational, as are all our suppliers although due to Brexit there may be occasional delays for products arriving from Europe or due to the large volume of post for our carriers currently.

Shipping 

We ship throughout the Uk using Royal Mail or Hermes. Depending on your total order size we will either ship by envelope or parcel. We strive to dispatch all orders within one or two working days of order placement and complete payment (unless otherwise notified on the site). Shipping time estimates are additional to this.  Where possible we will provide tracking details for orders and send you these details. Whilst we do everything in our power to ensure a quick delivery, we do not take responsibility for our delivery partners delays.

Although we would love to compete with the larger companies and do our best to dispatch as soon as possible we are a small team of 2 so cannot offer a 'next day' service.

We sometimes run free shipping discounts or offer reduced or free shipping promotional vouchers. This is a discretionary benefit and may be removed at any time. Where free shipping is offered it applies to domestic UK wide delivery addresses and uses Royal Mail 48hr service or Hermes for Larger parcels.

Current Shipping Rates

Free Shipping

UK Wide 
Requires total cart value of £40 or more
Standard 48hour Parcel

Small Order Envelope 

(under 750g)

UK Wide Royal Mail

Standard  2-3 working days £2-£2.80

Small Parcel

UK Wide Royal Mail

Standard 2-3 working days £3.50

First Class 1-2working days

£4.75

 

 Large Parcel

Hermes

Standard £4.50

Europe 
International 
Prices depend on the weight of your parcel. Please contact us on becky@sewinggem.com for an Estimate of shipping costs.